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Financial wellbeing in the workplace

Almost 8 in 10 UK employees take their money worries to work, affecting their performance.1 Fortunately, there are many ways to champion financial wellbeing in the workplace.

What we mean by financial wellbeing

It is about feeling secure and in control. It is knowing that you can pay the bills today, can deal with the unexpected, and are on track for a healthy financial future. In short: confident and empowered.

That’s our definition at the Money and Pensions Service. We want to see everyone in the UK making the most of their money and pensions. We give free, impartial guidance that helps individuals make sound financial choices. We also support employers and their partners to improve financial wellbeing at work.

Why it matters in the workplace

Money worries are the biggest cause of stress for UK employees. They are damaging to business too, often resulting in staff sickness. The case for financial wellbeing at work is compelling.

4.2 million worker days each year are lost in absences because of a lack of financial wellbeing. That’s the equivalent of £626 million in lost output.2

Nearly 7 in 10 UK employers believe staff performance is negatively affected when employees are under financial pressure.3

Learn more about how engaging with financial wellbeing can benefit your workplace

Want to know more?

We have a wealth of evidence to share with you on what works to build financial wellbeing in the workplace.

Our one-page thematic review on this topic summarizes a range of research on why employers should offer support, and how workplace financial wellbeing programmes should be designed.

Explore the further research on our Evidence Hub

How we can support you

The initiatives shared on these pages draw on our expertise, support and resources. They’ll help you to enhance financial wellbeing in your workplace.

For more support, contact our partnerships team, based across the UK in locations near you.

Contact our partnerships team

Contact our regional partnerships team for free support and practical ways to help you build financial wellbeing across your organisation.

If your organisation has multiple sites, please contact the regional manager closest to your head office.

Scotland

Kevin Duffy

Kevin Duffy regional manager for Scotland
Kevin has joined the Money and Pensions Service as Scotland Partnership Manager, having spent the last 20 years working in roles across banking and banking education for the Royal Bank of Scotland and the Chartered Banker Institute. He has significant experience of stakeholder management with financial services organisations, commercial employers and higher education institutions.   He is passionate about the UK Strategy for Financial Wellbeing and enjoys connecting with partners from all sectors to deliver our vision.   Outside of work, Kevin is married with two children, lives near Glasgow and is a keen trail runner, when the Scottish weather allows.  
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Northern Ireland

Margaret McCloskey

Margaret McCloskey regional manager for Northern Ireland

Margaret’s role is to build relationships with a wide range of private, public and third-party stakeholders, to help with the successful delivery of MAPS engagement strategy and business plan.  Margaret’s initial work will include introducing and delivering propositions to Employers to help improve the way Employees manage their money, debt and pensions.   Her role also includes planning and delivering forums, events and communications which help to deliver the business plan by bringing together cross sector groups to improve customer access to help and support.

Throughout her career she developed and executed a number of strategic business plans that involved proficiency skill.  She gained recognition across the newspaper, magazine and retail industry for her directional ability to drive business and as a result built substantive collaborative relationships with national and international companies.   Before joining MAPS she spent 15 months working for Business in the Community as their North West Director – during this time she completed three successful and sustainable projects.

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Wales

Rhian Hughes

Rhian Hughes regional manager for Wales

Rhian has over 18 years experience of working within the financial inclusion and tackling poverty agenda in Wales.  She was the Financial Inclusion Champion for North Wales.  As well as working closely with Welsh Government, she is also experienced in working with the public, private and third sector to prioritise the financial wellbeing of citizens in Wales.  She has worked closely with local government, housing associations, credit unions and the advice sector across Wales.

More recently, Rhian has worked within the mental health sector in North Wales, firstly for a mental health charity creating new initiatives with partner organisations to support individuals, carers and families with mental health problems to overcome barriers.  Following this, working for DWP supporting staff on mental health awareness and financial wellbeing enabling additional support for customers.  Also building closer working relationships between DWP and other organisations, including the local health board.

Rhian is a fluent Welsh speaker.

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North West England

James Kelly

James Kelly regional manager for the North West of England

James Kelly is the Regional Manager for the Money and Pensions Service in the North West. His previous role was at Lloyds Banking Group where James developed options to assist customers who were in financial difficulty and / or significant arrears. This included successfully creating and operating the Mortgage Rescue Scheme which worked closely with local councils, debt and homelessness charities to assist vulnerable customers. During this time James was the Deputy Chair of UK Finance’s Arrears and Possessions Panel. He has also held senior roles at the Halifax and is a Board Member for a Housing Association which provides affordable properties to a diverse range of local communities.

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North East England

Karleen Dowden

Karleen Dowden regional manager for the North East of England

Before joining MaPS, Karleen worked at The Careers & Enterprise Company for five years, where she worked in partnership with a wide range of public, private and third sector stakeholders, including education institutes and businesses. Prior to this, Karleen spent 15 years working in the education sector in a variety of education policy and practice roles.

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Yorkshire and the Humber

Jenny Wright

Jenny Wright regional manager for Yorkshire and the Humber

Jenny has joined the Money and Pension Service as the Regional Partnership Manager for Yorkshire and the Humber.  She joins us from Citizens Advice where she was a National Quality Assessor for Pension Wise.  Having spent the last 7 years in frontline service delivery, working for Age UK, SCCCC and Citizens Advice she was able to shape services that make a real difference to the lives of real people. Before working in the third sector Jenny spent 20 years working in the financial services sector. A member of the Area Board, managing a team of retail, business and high net worth financial advisors at HSBC and being a qualified financial advisor herself Jenny is able to draw on her commercial and third sector experience to support organisations to build financial capability for their clients and employees.

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East Midlands

Dawn Cummins

Dawn Cummins regional manager for East Midlands

Dawn Cummins is the Regional Manager for the East Midlands. She has extensive experience of stakeholder and partnership working across a range of sectors having previously worked as a CEO for a small charity where she led strategic engagement for the voluntary sector throughout Northamptonshire. Previously Dawn held a senior role at the National Housing Federation working with a wide range of housing associations with a particular emphasis on the East of England, East Midlands and West Midlands. She has extensive experience across the not for profit sector having chaired a housing association board based in the East Midlands leading its merger with a larger group to maximise housing development opportunities with an aim to provide more affordable housing for those most in housing need.

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West Midlands

Tiana Pathmanathan

Tina Pathmanathan regional manager for West Midlands

Tiana Pathmanathan is the Lead Regional Manager for the North of England regions at the Money and Pension Service, and has the role of Regional Manager for the West Midlands. Tiana initially joined the Money Advice Service (MAS) and its previous legacy organisations in 2010, and up until 2012 worked in the Partnership Team, embedding and promoting Money Guidance through National Partnerships, and Wales and the South West.  From 2012-2019, Tiana had the lead for Debt advice sector and commissioned services quality and continuous improvement – creating a Sector Framework for accrediting Quality Standards and adviser Learning Pathways, a Peer Review Scheme and a Quality Assurance Framework for funded services.

Prior to MAS, Tiana was the Wales Policy Manager at the Legal Services Commission where she developed and published in collaboration with the Welsh Government, a joint Strategy for Legal Aid provision in Wales.

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East of England

Alan Nicholls

Alan Nicholls regional manager for East of England

Alan Nicholls is the Regional Manager for the East of England at the Money and Pensions Service.

Previously he worked at Lloyds Banking Group for 14 years influencing their financial inclusion, financial education, credit union and Universal Credit multi-brand strategies. He served on the group’s East of England Regional Ambassador Executive Committee, as well as attending the Money Advice Service’s financial capability steering groups and UK Finance’s Financial Inclusion and Capability Forum.  Alan is also a board director for Harlowsave Credit Union and trustee for ‘Home’ charity.

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East London

Monica Kaur

Monica Kaur regional manager for East London

Monica is passionate about helping people to enhance their financial skills and make the most of their money. Her role is to work closely with organisations from the private, public, voluntary/third sectors to support their wellbeing strategies by accessing MaP’s free resources, removing the stigma attached to talking about money and providing impartial advice & guidance.

Prior to joining MaPS, Monica held senior roles within Social Housing and Regeneration.  Monica has led the development and delivery of various strategies, including equality & diversity. Part of this work involved creating frameworks to support the construction industry and employment opportunities for women in various trades.  When not glued to the laptop, Monica is an avid salsa dancer and a committed squash player.

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West London

Victoria Copeland

Victoria Copeland regional manager for West London

My main focus as Regional Partnerships Manager is to understand financial wellbeing needs in West London and how I can support them – from employers, local authorities, community groups, business groups and others – helping more people access money and pensions guidance services. I represent my region in discussions around the UK strategy, policy and proposition development. I work with the region to engage key stakeholders and partners in this work.

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South East England

Lee Appleyard

Lee Appleyard regional manager for South East England

Lee is a senior business professional, with an impressive achievement record in traditional marketing, digital marketing and business partnerships within the consumer and business sectors; strategic, creative, analytical and commercially driven, with an evidenced track record in revenue growth, customer engagement and behavioural change.

He has worked in b2c, b2b and b2b2c marketing and digital marketing roles in retail, financial services, Government, media, public advisory, trade bodies, gambling and technology.

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South West England

Paul Fox

Paul Fox regional manager for South West England

Paul is a highly experienced senior business executive, with a 20 year track record of achievement working across, and collaborating with, sectors including defence, the NHS, education, SMEs, charities, not for profits, and the wider private sector. Previously a managing director, business development director and non-executive director across sectors, I have experience in workplace wellbeing, employee development, governance, strategy, business development and marketing.

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England

Scott Morrison

Scott Morrison regional manager for England

Scott heads up the regional partnerships team in England, his team is responsible for engagement across the 9 English regions. Previously Scott led on the successful delivery of the What Works Fund and has held a number of partnership roles across the organisation.

Before this, Scott spent a number of years in leadership roles across financial services in retail banking and mortgages through to sub-prime consumer finance, arrears management  and debt advice. This also Included setting up and running his own Debt Management company.

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Sources

1 94% of UK employees admit to worrying about money and, of these, 77% say that money worries impact them at work.
Close Brothers, The Financial Wellbeing Index (2019).

2 Centre for Economics and Business Research, Financial wellbeing and productivity: A study into the financial wellbeing of UK employees and its impact on productivity, 2018.

3 69% of UK employers. Neyber (2018), The DNA of Financial Wellbeing 2018

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