Chief Operating Officer
Justin has joined the Money and Pensions Service as the Interim COO – Transition Director. He brings with him a wealth of experience in customer operations and transformation, particularly within the financial services sector, where at HSBC he was the COO for European Cash Management & Liquidity, the DCEO in Qatar and Kazakhstan and the Global Head of Transformation for the Insurance Business. Justin has also worked at Capita as a Digital Transformation Director, at TSB Bank as the Head of Mortgages and in Santander Bank within M&A. More recently within the public sector, Justin was appointed by MHCLG as the Director for Help to Buy and other government equity loan products. Justin holds degrees from Cornell University and the University of Oxford.