Freedom of Information responses

The Money and Pension Service is committed to building and maintaining public trust and confidence by providing free, and reasonable access to its information. It aims to achieve this by promoting transparency in the way it operates, its decision-making processes and the services it provides.

Below you can access our most recent responses to Freedom of Information (FOI) requests. You may wish to check these before submitting an FOI request, as the information you require might already be available in these responses.

2021

Corporate
15 JanuaryGender pay gapFOI36
Information Technology
24 SeptemberOperating software and technology systemsFOI 50
Annex FOI 50
7 JulyOutsourcing services and technologiesFOI 47
Annex FOI 47
30 AprilLanguage servicesFOI 43
24 FebruaryInfrastructure servicesFOI 40
20 JanuaryAdoption of AI and Digital TransformationFOI 38
12 JanuaryPerson responsible for information securityFOI 37
Commercial
21 JuneDebt advice levy 2019-2021FOI 44
7 AprilTendering winning proposal criteriaFOI 41
Annex FOI 41
Finance
6 SeptemberPayments made to charities 2018-2021FOI 49
23 JulyTransparency report Jan 2019-March 2020FOI 48
Pensions
21 JuneQuantity users of the Investment Pathways toolFOI 45
20 JanuarySpecialism availability for financial advisers FOI 39
Annex FOI 39

2020

Corporate
16 DecemberIdentity of MaPS Board Members and ELTFOI 34
22 JulyPensions specialism / Gifts and HospitalityFOI 28
Annex FOI 28
7 MayCorrespondence April 2018 – March 2019FOI 23
24 April British Steel Pension Fund and DWPFOI 16
27 MarchDebt advice levyFOI 19
Information Technology
3 NovemberContact centre contracts and performanceFOI 33
16 OctoberCloud provisionFOI 32
5 AugustIntranet provisionFOI 30
Annex FOI 30
13 JulySoftware provisionFOI 27
Annex FOI 27
13 May IT hardware software and support servicesFOI 24
2 AprilContract maintenance FOI 21
Annex FOI 21
1 April The Pensions Advisory Service backup I.T systemFOI 22
25 FebruaryThe Pensions Advisory Service I.T system FOI 18
Post
8 JunePostal servicesFOI 25
Environment
13 MarchCarbon emissions and footprint FOI 20
Training
16 OctoberExternal training spend and budgetFOI 31

2019

Corporate
28 August Money Advice Service Annual Accounts 2018 – 2019F21082019
22 August The Pensions Advisory Service and DWPF31072019
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